Weekly curbside pick ups are every Saturday morning. Trash should be set out no later than 5:00a.m.
Please help us in providing you professional, efficient service by following the guidelines outlined below.
-Quantity restrictions are outlined via the service you selected. If you foresee having a larger quantity of trash larger than what you normally incur, contact our office to discuss additional charges that may apply if any.
-All trash must be contained in trash bags that can be safely handled without coming apart. Exceptions are given to empty containers that derive from Laundry Detergent, Milk, Juice, etc. Trash bags must not exceed 40lbs or a 32 gallon capacity.
-Trash cans must have handles. Cardboard boxes or other containers are not acceptable as trash containers.
-Do not place garbage out for collection prior to 6:00 pm the night before collection.
-Appliances, furniture, lumber and other bulky items are not accepted with regular refuse. See the bulky items section below for more information on disposal of large items.
-Recycling will be picked up the same time as regular household waste.
-Recyclables are counted towards the limitations of the service you signed up for.
-Do not mix hazardous household waste, construction debris or yard waste with your regular trash. This material needs to be disposed of separately and as appropriate.
-Cardboard boxes (no Styrofoam peanuts or bubble wrap) should be flattened or broken down as much as possible and placed at the curb during your designated day. Crews will not collect boxes filled with trash!
-Bulky/special items (furnishings, appliances, other household items not fitting in plastic garbage bags or cans) will not be collected on regular trash collection days, you must request special pickup for such items which are subject to additional fees or charges We do NOT consider Bulky/Special items that were not collected with your regular trash to be a “missed pickup” and will not send crews back for such items.
-Used cooking oil may be collected with regular trash; however, large containers should be avoided. Smaller, sealed containers are acceptable.
-Trash cans that contain loose, not bagged trash, will not be collected.
-Garbage/Trash bags should not be filled to a weight which causes tearing or breakage of the bags.
-Clean up of trash scattered by animals or the elements is the responsibility of the customer.
-Remodeling and building materials, carpet, dirt, concrete, doors, cabinets, toilets, sinks, rocks, dirt, concrete, vehicle parts, tires, paint cans, glass, propane tanks, hazardous materials will NOT be collected with curbside pick up. To have items of this nature removed, please contact our office for more information and pricing.
-Please have all materials to be collected curbside - the collection crews may not go onto private property to collect refuse or recycling unless previous arrangements have been made.
-This includes, but is not limited to: Driveways, Garages, Car ports, Yards, Alleyways/common areas between townhomes... If your property does not have a sidewalk or curb, trash should be placed as close as possible to the edge of pavement, but not in the street.
-In the event collection falls on a holiday, we will pick up trash the day before or the day after. Customers will be notified when these changes are made.
-Should severe weather prevent a pick up, every attempt will be made to provide service on the next available day.
Failure to remain current on your account will result in immediate termination of services. Payments received after the due date are considered "Late". All "Late Payments" are subject to a $35 late fee per every two weeks past due. Returned Checks are subject to a $45 fee along with any additional fees accrued.
-Additional bags will be charged at a rate of $3 per bag
Customers receive the following:
FREE Curbside pick up of TWO bulky items per year!
FREE Curbside pick up of ALL electronic waste on the
third Saturday of the month. Brought to you by
XS E-Waste. *TVs are NOT included and subject to additional fees!
Additional Discounts on our other services.
**Payment must be made prior to service being rendered.
We accept Cash, VISA, MasterCard, Discover, AmEx, PayPal, Personal Check or Money Order.
The Trashcan now offers weekly household waste collection services for Frederick, Clarke and Warren County. Rates start at just $27 per month for WEEKLY service! We provide curbside refuse collection to anywhere within these counties, even the rural areas where trash pick up is normally not an option, such as Shawneeland, Mountain Falls, Shenandoah Retreat, Shenandoah Farms, Etc.
There are two ways to set up service. You can contact our office or use the form below. An invoice will then be sent via USPS or email, which ever you prefer. Once payment is received, service will start the following Saturday.
Curbside Trash Pick Up